Privacy Policy

At Jewel Clogs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our Clogs and Slippers.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Full name
Phone number
Email address
Shipping and billing address
Order details and purchase history
Payment-related information
Information you provide when contacting our customer service
Website usage and browsing information

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders.
Confirm and deliver your purchases.
Process payments and refunds.
Contact you regarding your order.
Handle returns and exchanges.
Respond to your questions and customer service requests.
Improve our website, products, and services.
Prevent fraud and protect the security of our website.
Send you promotional offers, updates, and marketing communications when permitted by law and, where required, with your consent.

3. Shipping and Delivery

To deliver your order, we may share the necessary information, such as your name, phone number, and delivery address, with our delivery and courier partners.

These details are shared only to the extent necessary to complete your delivery.